WHAT PERSONAL INFORMATION WE COLLECT
As set forth in more detail below, Clover Technologies Group, LLC d/b/a Depot International (“Company”) collects personal information that you provide when you register on www.depotintl.ca (“website”). This information includes your first and last name, email address, company, physical address, phone number, a username, and a password when you create your account.
When you make a purchase from the Company, we collect your name and payment method information, such as credit card information. The Company collects this information in order to bill you for your purchase. The Company also collects information that allows us to ship your order. This includes the name, address and phone number of the intended recipient(s). You may change or delete this saved information anytime. Simply go to My Account. Log in with your email address and password, then click “Address Book” or “Change Name, Email & Password” and edit or delete whatever personal information you wish.
OTHER TIMES WE MAY COLLECT PERSON INFORMATION
From time to time, the Company may conduct surveys via this website, email and/or other media. If you participate, the Company may collect your name, email address and mailing address and other personal information. The Company will never sell or rent such information to any third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Information the Company collects on the website may be used to enhance your shopping experience in the following ways:
- Deliver merchandise and services that you purchase online
- Provide information regarding products and services
- Prevent fraud
- Confirm your orders
- Respond to your customer service inquiries or requests
- Comply with valid legal procedures, requirements, regulations or statutes
WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
The Company limits access to personal information about you to employees, who we believe reasonably need to come into contact with that information to provide information, products, or services to you or in order to do their jobs. The Company never sells or rents your personal information to any third parties under any circumstances. The Company will share personal customer information and/or purchase history only with your agents, representatives, service providers and contractors for limited purposes.
Aside from the purposes described above, the Company will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (Such as product recalls, fraud, claims or other liability), or to comply with valid legal processes (subpoenas, warrants) as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual.
HOW YOU CAN CONTROL THE USE OF YOUR PERSONAL INFORMATION
The Company does not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. You can modify or delete your personal information anytime.
HOW WE PROTECT THE SECURITY OF YOUR PERSONAL INFORMATION
The security of your personal information is very important to us. The Company has physical, electronic and procedural safeguards that comply with federal regulations to protect personal information about you. Your personal information is transmitted to a secure Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when you signed up for an account on the website (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service associated or any other representative of the Company will ever ask you for your password. You may change your password at any time.
COOKIES AND OTHER COMPUTER INFORMATION
The Company may also collect information during your visit to the website through cookies and other commonly used information-gathering tools. A “cookie” is a small data file transferred by a website to your computer’s hard drive. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at the website. The purpose of a cookie is to identify you when you visit the website. Accepting the cookies used on our website may give us access to information about your browsing behavior, which we may use to personalize your experience. Each browser is different, so check your browser’s “Help” menu to learn how to change your cookie preferences.
We also collect certain technical information from your computer each time you request a page during a visit to the website. This information may include your Internet Protocol (IP) address, your computer’s operating system and browser type.
THIRD PARTY ADVERTISING/SITES
The Company contracts with service providers to place ads on websites owned by third parties. The service providers may send cookies from and use Web beacons on these third party websites. References on this website to any names, marks, products or services of third parties, or hypertext links to third party sites or information are provided solely as a convenience to you and does not in any way constitute or imply Company’s endorsement, sponsorship or recommendations of the third party, its information, products or services. If you access those links you will leave the Company’s website. The Company is not responsible for the practices or policies of which third parties, or the content of any third party sites, and does not make any representations regarding third party products or services, or the content or accuracy of any material on such third party sites. If you decide to link to any such third party computer by one of these companies, you must visit their respective website(s). There you can learn more about what options they offer and to opt out (if they offer this capability).
CONTESTS AND SWEEPSTAKES
The Company periodically runs contests or sweepstakes for both new and existing participants. Information gathered for contests or sweepstakes is identical to that requested when registering for a program. No new information is required. All returns are tracked to ensure proper awarding to participants and afford additional chances to win. All information used for these contests or sweepstakes is collected and used exclusively by the Company for the purpose of administrating that particular contest or sweepstakes. There is no sharing of any information with third parties.
HOW TO DECIDE WHAT MARKETING COMMUNICATIONS YOU RECEIVE FROM US
By creating an account, you agree to receive certain communications and other forms of marketing material. You can choose to stop receiving any marketing emails from us at any time by opting out.
Please allow up to 10 days for us to process your request.
The only email messages you will receive from the Company when you elect to not receive marketing communications will be to:
- Confirm any orders/purchases you make on this Site
- Let you know your order has been shipped
- Share other information about your order
- Respond to your customer service inquires
- Answer any other questions you have about this Site
- In addition, we may also need to send operational emails to inform you of any changes to the Site that might affect your personal information, or to announce product recalls.
HOW WE PROTECT YOUR PRIVACY
FOR CALIFORNIA RESIDENTS
If you are a California resident, the following additional rights may be available to you.
Right to Know. You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you as well as information about how we collect, use and disclose personal information. Clover Imaging Group (“CIG”) does not sell personal information.
Right to Delete. You have the right to request the deletion of personal information that we collect or maintain about you and your account.
Third parties. CIG does not disclose personal information (such as your name and contact information) to third parties who may wish to contact you or send you promotional information about their products and services directly.
We may share your Personal information with other parties in the following instances:
- With Our Third-Party Service Providers: To process transactions or provide services on our behalf, including but not limited to providers of product delivery services (for example UPS and FedEx) and website analytics (for example Google Analytics).
- For Corporate Transactions: In connection with a merger, acquisition or sale involving all or a portion of our company.
Right to Non-Discrimination. If you choose to exercise any of these rights, you will not receive different prices or quality of services unless permitted by applicable law.
Children. Our websites and mobile services are intended for general audiences and not intended for nor directed toward children under the age of 16. We do not knowingly collect Personal information from children. If you become aware or believe that a child has provided us with personal information, please contact our legal department at: Privacy@cloverimaging.com.
How to Exercise Your CCPA Rights. CIG provides these rights, subject to a verifiable consumer request, to account holders regarding personal information collected by us in connection with your account. To submit a request to exercise these rights, please send an email to our legal department as follows: Privacy@cloverimaging.com. You will be required to verify your request and identity via your CIG credentials and/or by other means. For more information regarding CCPA, see https://oag.ca.gov/privacy/ccpa.
MORE ABOUT YOUR PRIVACY
The Company reserves the right to modify this Agreement at any time. If you do not agree to the changes, you may discontinue using the Company’s website and/or the Services before the changes take effect. You are responsible for regularly reviewing periodically this Agreement, located at www.depotintl.ca, for any such changes. Your continued use of the website or Services after any such changes take effect constitutes your acceptance to such changes. Each time you purchase an item from the Company, you reaffirm your acceptance of this Agreement.
QUESTIONS AND SUGGESTIONS
If you have questions or suggestions, please contact us via telephone at 888.330.8885 or by mail at:
2340 Winston Park Drive, Unit 3
Oakville, ON, L6H 7T7
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.